Privacy Notice

This privacy statement describes how we collect and use personal information about you, during and after your work with us, in accordance to the General Data Protection Regulation (GDPR).

This statement applies to all clients and all third parties and suppliers during the course of our business.

Last updated: 11 December 2022

Contact details

Name: Mynd Leadership (trading name of Williams Creative Consultancy Ltd)

Address: Ty Eos y Coed, Pencroesoped, Abergavenny, Monmouthshire. NP7 9EL

Phone Number: 07515866272

E-mail: nicola@myndleadership.co.uk

Website: www.myndleadership.co.uk

The type of personal information we collect

We collect, store and use the following information:

Personal contact details such as name, title, organisation (your employer) addresses, telephone numbers and email addresses
Data you provide as part of the coaching assignment including assessment results, 360 feedback information and individual development plans
Personal information relating to coaching programmes or individual sessions, such as context for the coaching, topics discussed at sessions, summary of outcomes, feedback

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

As part of a coaching programme, assignment, contract or session to understand your needs and provide you the services you require
When we are establishing a business relationship or performing professional services through a contract

We also receive personal information indirectly, from the following sources in the following scenarios:

As part of a coaching programme we may be provided with coachee contact details indirectly, in order to make direct contact with coachees as part of a coaching assignment
For the purposes of producing reports or evaluations as part of a contracted service to you

We use the information that you have given us in order to undertake the professional services we provide.

We will not sell, distribute or lease your personal information to third parties unless we have your express, written permission or are required by law to do so.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting nicola@myndleadership.co.uk

(b) We have a contractual obligation

How we store your personal information

Your information is securely stored. We store personal data on servers located in the European Economic Area (EEA). We may transfer personal data to third party organisations situated inside or outside the EEA when we have a business reason to engage these organisations. Each organisation is required to safeguard personal data in accordance with our contractual obligations and data protection legislation.

We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of business need or specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these uses, we retain personal data for seven years after the end of our contact with you. We will dispose of personal data in a secure manner when we no longer need it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at nicola@myndleadership.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at nicola@myndleadership.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk